PRE-ORDERED GARMENTS; When ordering an item from our store, it will state “PRE ORDER” if this is the case, a date that the pre-order is open until, and an estimated shipping/collection date (usually around 6 weeks after the end date of pre-orders) will also be present on the product page. All pre-ordered items are made to order, hence the dates being estimates, during busier manufacturing periods please allow up to 9 weeks for pre-ordered garments to arrive.
STOCK GARMENTS; Our stock items are usually dispatched within 10 working days this turnaround is due to some stock items requiring club branding. At busier times of the year (the start of the football season and Christmas) this can sometimes take a little longer. Should your order contain a stock garment and pre-order garment the order will not be dispatched until all garments are available.
ALL OTHER PRODUCTS; For all other products like mugs etc items are made to order and our estimate turnaround time is 10 working days, so your products will be dispatched within this period.
In the unlikely case of a delay, we’ll contact you with an update to detail the delay and ask you how you’d like to proceed.